VRÕæÈË²ÊÆ±

Channel partner program

VRÕæÈË²ÊÆ± global channel partners are a robust network of authorized distribution partners. The Channel Partner Program is designed to help businesses grow revenues by leveraging the power and successes of VRÕæÈË²ÊÆ± next-generation sequencing and array-based technologies.

Front view of a scientist loading an 8 lane library tube strip into a reagent cartridge for a NovaSeq X run; blurry image of two female scientists interacting with a touch screen on a NovaSeq X in the background. 


Access growth opportunities to unlock the power of the human genomeÌý

NGS market leader

End-to-end solutions covering library prep, sequencing, and informatics with >$1B investment in our product roadmap

Platform for growth

Channel Partner programs, experiences, and systems to accelerate your growth and extend the reach of genomics to your customers

Corporate social responsibility

Deepen your impact on human health and by serving as a champion for patients, our communities, our people, and our planet

Types of channel partners

Value-Added Distributor (VAD)

Markets, resells, distributes, and services the full portfolio of VRÕæÈË²ÊÆ± products across the territory.

Distributor

Markets, resells, and distributes the full portfolio of VRÕæÈË²ÊÆ± products across the territory. Eligible for Channel Partner Program.

Aggregator

Facilitate transactions for limited end customers or products within the territory due to customer requirements or need for product bundling.

Lead-gen provider

Provide sales and marketing services within a certain segment or territory for a commission.

Your platform for growth

The VRÕæÈË²ÊÆ± Channel Partner Program supports your journey from onboarding to your first sale and beyond.

Tailored to your role

Persona-based curriculum across a variety of roles including Senior Management, Sales, Marketing, Field Service Engineer, Field Application Scientist, and others

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Automated through learning management system

Strengthen your team’s skills via trainings, which will be automatically assigned and tracked through our Learning Management System for a streamlined workflowÌý

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Self-service access

All onboarding and continued learning content is available on-demand through our VRÕæÈË²ÊÆ± Content EngineÌý

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Comprehensive curriculum

Content and trainings will cover the VRÕæÈË²ÊÆ± product portfolio, key applications, market segments, and professional developmentÌý

Commercial trainings
  • Sales trainings for New Product Introductions Ìý
  • Product features & functionalityÌý
  • Target customers and relevant value propositionsÌý
  • Market participants informationÌý

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Customer-facing materials
  • Product overviewsÌý
  • Key benefitsÌý
  • Workflow overviewsÌý
  • Technical specificationsÌý

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Data sheets and spec sheets
  • Performance parametersÌý
  • ApplicationsÌýÌý
  • Ordering informationÌý

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Customer stories and interviewsÌý
  • Success story examples across market segments with key challenges and solutions deliveredÌý
Training
  • In-depth training on NGS sequencing technologyÌý
  • HardwareÌý
  • ApplicationsÌýÌý
  • BioinformaticsÌý
  • Support on-system complianceÌý

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Field support
  • Technical support through phone & e-mailÌýÌý
  • Escalation and 2nd level support from experienced VRÕæÈË²ÊÆ± Service Engineers & Application ScientistsÌý
  • TroubleshootingÌý
  • DiagnosticsÌý
Marketing Central
  • Provides the tools for creating an annual marketing plan & strategyÌýÌý
  • Position and utilize the VRÕæÈË²ÊÆ± brand in your marketing programsÌýÌý
  • Repository for printable assets, logos, images, and product photosÌý

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Demonstration Unit
  • Enables the purchase of a demo unit for our channel partner business growth to showcase and do proof of conceptsÌý
  • Helps establish the channel partner as the VRÕæÈË²ÊÆ± technology expert in their regionÌý

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New to NGS trainingÌýÌý
  • New to NGS Trainings help drive prospective customers who are looking to transition to Next Generation Sequencing (NGS)Ìý
  • Introduce customers to the VRÕæÈË²ÊÆ± portfolio while educating them on core NGS conceptsÌý

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Certified Pre-OwnedÌý
  • Certified Pre-Owned (CPO) instruments provide another avenue for growing business with customersÌý
Territory plan

Help you build your pipeline with a sales plan that tracks progress across key market segments, product types, and accountsÌý

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OpportunitiesÌýÌýÌýÌýÌý

Manage your customer opportunities to enable accurate pipeline health analysisÌý

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Quotes

Request quotes in one platform in collaboration with your Partner Account ManagerÌý

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Trainings and user guidesÌý

Direct links to trainings and quick reference guides for the VRÕæÈË²ÊÆ± Channel Partner Portal, the VRÕæÈË²ÊÆ± Content Engine, and other toolsÌý

Quarterly newsletter

Quarterly updates on the Channel Partner Program sent to your entire organization

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Best practices sharingÌýÌý Ìý Ìý

Opportunities to learn and to share best practices with VRÕæÈË²ÊÆ± and other Channel Partner organizations

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Partner and customer experienceÌýÌýÌýÌý

Annual surveys will capture feedback from Channel Partners and end customers to identify ways to optimize the Partner and Customer ExperienceÌýÌý

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Global Advisory Council Ìý

A cohort of Elite Channel Partners that serve as the voice of the broader partner community, collaborating with VRÕæÈË²ÊÆ± to address key market needs

Escalating tiers and benefitsÌý

Reward you across a tiered program, where increasing performance expectations also provide higher benefit valueÌý

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Tailored to your regionÌý ÌýÌý

KPIs (Key Performance Indicators) and Benefits are selected based regional strategiesÌýÌýÌýÌý

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Cross-functional effort

KPIs across a variety of functional areas are considered in measuring Channel Partner performance

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Automated scorecard

The performance management scorecard is refreshed daily, and can be sent to you monthly

Reach out about regional channel partnerships

To apply or obtain information about channel partners in your region, please send an email to the appropriate address listed below.